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How to be an Excellent Guest Relations
- Hritika Bhagat


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Venue Details

Bengaluru North
Jun 01, 2019 To Jun 01, 2019
09:00 AM To 05:00 PM
Contact : 8147342063
Description :

During this workshop, attendees will learn how to lead a MOMENT CREATOR role by focusing on creating WOW service by leveraging the practices required to ensure a Happy repeat guest and improved Trip Advisor Ranking. Attendees will also gain insights and practice how to talk effectively, in-depth product knowledge, continuous learning with a culture to work as a team and a certificate of participation. This workshop will enable attendees to learn and guide the teammates to succeed in a competitive marketplace and empower them to be creative, effective, result oriented and out of the box thinker.

Topics Covered :
  1. Effective Verbiage
  2. Teams Collaboration
  3. How to a talk to a guest effectively
  4. Grooming
  5. Team building situational interactive activities
Key Benefits :
  1. Become a MOMENT creator
  2. Lead a successful score
  3. Build and execute strategy for scores
  4. Train your fellow mates
  5. Self management

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    Welcome

    DID YOU KNOW?

    60% Trainers do not have enough job in hand.

    77% Corporates find it difficult to reach to the right Trainers.

    Not because of lack of Trainers. But, for the lack of connect in the market.

    Welcome

    DID YOU KNOW?

    60% Trainers do not have enough job in hand.

    77% Corporates find it difficult to reach to the right Trainers.

    Not because of lack of Trainers. But, for the lack of connect in the market.