A unique workshop for anyone who wants to improve interpersonal relations, personally and professionally. Attend the course for: Increased awareness about self and others Improving communication at work and home Breaking free of repetitive behavior Building and sustaining professional and personal relationships Managing feelings and emotions Benefits Unique opportunity to improve communication at work and home Have a greater understanding of yourself and others Learn how to use your IQ better by regulating your emotions Who Should attend Entrepreneurs, Managers, Supervisors Aspiring business leaders Anyone desiring to learn effective management and leadership skills Anyone wishing to improve their skill sets The objective of the workshop To enable the participant to understand the communication process Make participant understand their individual personality and style and to be able to use them effectively in their work Effective communication personally and professionally Improve Experiences with Relationship Centred communications What will it Cover Building Rapport Creating a productive relationship Use of questioning Tackling difficult behavior How to deliver a difficult message and still maintain the relationship This workshop provides practical guidance to improve the way people communicate and influence others. The real asset of any relationship or business is its people. If they are unable to effectively communicate with colleagues or family members, the whole system can easily grind to a halt. Some people manage to maintain relationships come what may, whilst others have difficulty delivering results when there is disharmony. Is it right for me? If you are in a position where you communicate with people, eg customers, employees, stakeholders, spouse, children and you want to improve your ability to influence and create a productive relationship, then this workshop is for you.