This a behavior and competency based training which helps employees at a supervisory level in Infosys BPM to move to a team leader level.
Key Benefits
- How to solve a problem in a structured manner.
- Basic communication skills for the supervisors to read, write, speak and listen.
- Various leadership styles to coach and mentor the ones who report to them
- Basic must know responsibilities that a leader must possess
- Knowing the learning styles and pesonality types, helps supervisors mentor and deal with their team members effectively