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Leaders are Good Listeners
Published: Dec 20th, 2020 11:40 am“ The biggest communication problem
is we do not listen to understand. We listen to reply”
Stephen R. Covey
Communication skills
are extremely important for everyone, leaders and managers perhaps need them
even more. These skills are mainly interpersonal skills, successful leaders
tend to show high levels of skill when communicating.
Good leaders tend to
be extremely good listeners,
able to listen activelyand elicit information by good questioning.
They are also likely to show high levels of assertiveness,
which enables them to make their point without aggression, but firmly.
They are good at building
rapport quickly and effectively, to develop
good, strong inter personal relationships with others, whether peers or
subordinates.
These skills come
together to help to build charisma, that quality of
‘brightness’ which makes people want to follow a leader.
Leaders know how to
give others their feedbacks on personal performance in a way that will be
constructive rather than destructive, and also hear others’ opinions of them.
The greater your
success, the more you need to stay in touch with fresh opinions and
perspectives and welcome honest feedback. Listening is the best way to
know about your clientele needs to create a successful strategy. Raw truth
is needed to make well-informed decisions and steer the organization in the
right direction. Good leaders are active listeners.
Leaders who are very
good at effective speaking are equally skilled at getting their
point across in a formal presentation or meeting, or in an informal meeting or
casual corridor conversation. They have also honed their ability to communicate in difficult situations,
usually by practice over time.
As a leader it’s your
responsibility to encourage others
around you to be open and honest without reserving yourself, just be free and
open consequence. When employees share their ideas and opinions - be
open-minded.
Organisationsthat remain strong in this competitive market, understand the need to embrace
change and continuous improvement. More than ever, leaders will need to
master the skill of “Leading with Listening.”
" Leaders
who don't listen will eventually be surrounded by people who have nothing
to say."
–Andy
Stanley
Stay connected
#leadership
#leadership
skills
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