EMOTIONAL intelligence 

Emotional intelligence is a person’s ability to understand their own emotions, the emotions of others, and to act appropriately using these emotions.  Emotional intelligence never stops growing.

 What is Emotional Intelligence? ›

ü  Self-awareness

ü  Managing Emotions. 

ü  Motivation 

ü  Empathy. 

ü  Handling relationships 

Because we are always evolving as people, EQ is something that must be nurtured.

How to Increase Your EQ?

Ø  Conduct a “personal inventory.”

Ø  Analyze the setting & identify skills needed.

Ø  Enlist trusted friends.

Ø  Focus on a few competencies.

Ø  Practice, practice, practice.

Ø  Be observant and reflective. v

Ø  Don’t expect immediate results. v] Learn from your mistakes.

Ø  Acknowledge your successes

Top 9 Suggestions for developing Your EI

Ø  Become emotionally literate. Label your feelings, rather than labeling people or situations

Ø  Distinguish between thoughts and feeling

Ø  Don’t advise, command, control, criticize, judge or lecture to others.

Ø  Take more responsibility for your feelings. Use your feelings to help make decisions.

Ø  Use feelings to set and achieve goals.  Feel energized, not angry.  Use feelings to help show respect for others.  

Ø  Validate other people’s feelings, avoid people who invalidate you.

90% of the success of outstanding leaders is attributable to emotional intelligence (EQ), which is twice as important than intellectual intelligence (IQ)

Emotional Intelligence is, therefore an ability to: v Understand the need and feelings of oneself and other people  Manage one’s own feelings.  Respond in an appropriate way