Operational Excellance

Operational Excellence:A common definition you will find is that it is the execution of business strategy more consistently and reliably than competition, with lower risks, lower operating costs and increased revenue.This resonates with me and I will add to this definition and say that Operational Excellence is driven by :1.Continuous improvement of our processes and systems2. driving the right culture and discipline in our peopleThis of course is easier said than done and therefore means that we have to unlearn, learn and relearn on a ...