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Customer Engagement and Audience Data Collection

Published: May 19th, 2023 11:16 amBy Ramananda ms

Customer Engagement and Audience Data Collection


Customer Engagement and Audience Data Collection attract or pull people to spend more time in online or website. A digital presence is more important than ever to your business, but just having a web site isn’t enough to guarantee success in the current competitive market. optimized site brings in qualified visitors by pushing your site higher in organic search results, bringing in visitors via a link building campaign, and helping spread your high quality content throughout the web – building brand awareness and loyalty.

Engagement Levels Vary: Brands will compete for consumer attention at every touch-point. One way to capture mindshare is to maximize the level of engagement.

How to increase or improve Customer Engagement?

Practice and Apply Targeted Content Development

Conversion Optimization - ensure they take the desired action (like calling on the phone). make design, content, and site structure changes to increase the number of visitors who contact your business and become a qualified lead.

Encourage use of digital platforms. Also Use of  Social networks allow consumers to effortlessly share their experiences, Build brand customization platforms that give consumers the tools to invent, create and invest their time by personalizing the product and making it their own. The ability to customize and express individuality builds stronger brand affinity and loyalty.

Think of Brand  and Lifestyle by Using multi-media capabilities to deliver higher engagement value, Connecting to Social Networks and Real-Time Dynamic Data, gathering  information relevance to Location and Activity


Establish brand objectives and develop personas for your target demographic..Design campaigns and select digital platforms - • Select platforms that best fit within the various touch point opportunities and best perform against your competition. 

Use Mobile platform APIs to extend a platform and customized it to the needs of consumers. Adopt Video Convergence Platform


 collect Audience Data by means of • Surveys, • Content analysis, • Data mining, • Data from human subjects, • Data from social media. we can data to collect from Audience  through 

Contact Information, Activity Information, Preferences and Taste Demographic Information, Customer Real Time Data, Data from social media, Customer Interaction Records, Segmentation

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