Service Excellence - Customer Care

Basic Details

Location : Bhopal
Date : 16 Aug 2018
Time : 09:30 AM - 05:30 PM

Facilitator

shipra magon

About Event

Training for CCEs of TVS


Topics Covered

  • TVS Vision
  • CCE Job Responsibilities
  • Skills set required by a CCE
  • Call Flow

Key Benefits

  • Understanding the organisations goals and aligning to it
  • Executing work judiciously & completely
  • Improving upon Call making & customer handling
  • Understanding the process & executing it

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Welcome DID YOU KNOW?

60% Trainers do not have enough job in hand.

77% Corporates find it difficult to reach to the right Trainers.

Not because of lack of Trainers. But, for the lack of connect in the market.